We offer a 30-day return window. You may request a return within 30 days of receiving your order.
Request a Return or Refund
For a return request, refund question, or exchange inquiry, click the customer support button in the bottom-right corner of this page. Please provide your order number and details of the issue. A customer service representative will respond within 12 hours.
If your return is approved, we will provide instructions on how and where to send your package. Returns sent without prior authorization will not be accepted.
Damaged or Incorrect Items
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us using the customer support button in the bottom-right corner. A representative will respond within 12 hours.
Exchanges
Due to the nature of our products, we cannot verify the safety of products returned to our warehouse. For this reason, we do not accept exchanges.
Refunds
We will notify you once we have received and inspected your return and let you know whether the refund has been approved. If approved, the refund will be issued to your original payment method within 3 business days. Your bank or card provider may take additional time to post the refund.